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FAQ
Quick answers to our most common customer questions.
General FAQs
- What student data does ALPACA store?
- Can ALPACA be used by students who are struggling to read in older classes?
- Is it recommended to administer the test in groups or could it be done with the whole class at once?
- Could a child be sent for a dyslexia assessment immediately after Junior Infants?
- Can ALPACA be used by gaelscoileanna?
- How would ALPACA support EAL /ESL learners in the Infants classes if they are not accustomed to hearing spoken English outside of school?
- What happens if you have a group of 6 and they complete the assessment at different times leading to distractions?
- We have some EAL children - Does the initial phoneme example audio give the words to the kids?
Home
- Does the assessment take into account diverse cultural backgrounds to ensure all students can learn in an inclusive environment?
- Is there a tool or report that helps teachers communicate effectively with parents from non-English-speaking backgrounds, sharing the student's progress and areas needing additional support?
- Can I communicate with parents in the teacher dashboard?
Admin
- What does this “Admin” contain?
- Can I manage my student's information in this “Admin” area?
- How are students' privacy and information security protected?
- How do I continue using the platform after the trial period ends? What steps need to be taken to transition from trial to purchase?
- Is there any verification step to ensure the entered names are correct to avoid spelling errors?
- How can we customize or adjust assessments to meet the special needs of each student in my class?
- Do we provide customized assessments for EAL students' specific needs?
- Can I add my students' photos to the platform?